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Learn about our reservation policies and FAQs


From cancelation policies, to check-in and check-out times, explore the list below for everything Fireside Inn & Suites Portland.

Fireside Inn & Suites Portland, Maine

For Reservations, call (207) 774-5601 or go to our Book Now link and book online.

Check-in is after 4 P.M., and check-out is by 11 A.M.

Starting November 1, 2023, a 1.5% Destination Market Fee applies to all reservations.

Requests for early check-in & late check-out will be handled based on hotel availability at the time of check-in. Should you need an earlier arrival than the hotel’s standard check-in time and want to guarantee that you would be able to check into your room upon arrival, we would advise you to reserve the night prior. Requests for a late checkout can be directed to the front office on the morning of your departure and may be subject to availability. After 1PM the full room rate applies. Fireside Inn and Suites can accommodate guest luggage complimentary in a secure location if needed.

We accept chip enable cards such as VS, MC, AX, DS, & DC.

You must cancel before the day before arrival day by 4 PM on a standard reservation. Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you fail to arrive without cancelling in advance or if you cancel after 4 PM local the day before your arrival day, you will be charged for one night. If you need further assistance, call the hotel directly.

The maximum allowable occupancy is 5 people per room with additional bedding needed, like a roll away bed.

You must be 21 with proper ID to rent a room.

The current Maine State Lodging tax is 9%.

Our desk is staffed 24 hours a day for you. Should you have any questions late at night, simply pick up the phone and we can help you out.

Except for our suites, cats and dogs are allowed at the hotel. We know people love to travel with their “best friends.” There is a fee of $20 per pet, per night, and we require the pet not be left alone in the room during any part of the stay. View our list of Pet Friendly Attractions.

We are not doing daily housekeeping service. Please ask the front desk for more details.

Train and bus transportation is convenient to our hotel. We are located 5 miles from the Amtrak train station and Concord Coach Bus station. The Greyhound Bus station, located 3.5 miles away.

Breakfast grab and go is offered each day from 6am to 11am, some items are breakfast sandwiches, muffins, granola bars, fruit cups, rotating different items each day.

Our indoor heated pool is open year round, and our outdoor heated pool is open seasonally. Pools are open 8 A.M. – 10 P.M.

We have a workout facility featuring Stairmaster, treadmill, stationary bikes and free weights. A dry sauna and Jacuzzi hot tub are also available in our fitness area. The hours are 5:30 A.M. – 11 P.M.

We do not have smoking rooms. Fireside Inn and Suites offers a smoke-free environment. Guests may smoke outside in designated areas. A $250 recovery fee applies if smoking has been detected in a guest room of our facility.

Cribs and rollaway beds can be provided depending on availability. Cribs can be provided on request at no additional charge. Cots can be provided for an additional $10 per stay.

On-site parking is complimentary for an overnight stay. Extended parking is available for a fee. You MUST book our park and fly package to park for a longer duration that your stay. We do not offer camper or tractor trailer parking.

Complimentary Wi-Fi internet is provided throughout the hotel.